Shipping & Returns

Shipping

We process orders within 1–2 business days. Once your order ships, you will receive a confirmation email with tracking information. Delivery times vary by location and carrier, but most orders arrive within 5–10 business days for standard shipping.

We currently ship to addresses within the United States. Shipping costs are calculated at checkout based on your delivery address and order size. Oversized items such as the Revoltrex Clouddome may incur additional freight charges, which will be clearly shown before you complete your purchase.

Order Tracking

You can track your shipment using the link in your shipping confirmation email. If you have not received tracking information within 3 business days of placing your order, please contact us at support@revoltrex.com.

Returns

We want you to be fully satisfied with your Revoltrex Clouddome. If you are not, you may request a return within 30 days of delivery. Items must be unused, in original condition, and returned in the original packaging to be eligible for a refund.

To start a return, email us at support@revoltrex.com with your order number and reason for return. We will provide a return authorization and instructions. Return shipping costs are the responsibility of the customer unless the item is defective or the wrong product was shipped.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund at no additional cost to you.

Contact Us

For questions about shipping, returns, or an existing order, email us at support@revoltrex.com.